Client category: Buying group
Industry: Retail market
Business partners: Retailer-members, Suppliers, Financial institutions
Business offices: Across Canada – Montreal (Quebec), Toronto (Ontario) and Vancouver (British Columbia)
Client since: 2005

The company: For over 50 years, Cantrex Nationwide has helped independent Canadian retailers in the Appliance, Consumer Electronics, Furniture, Bedding, Photography, Floor Covering and Home Décor categories. Cantrex Nationwide provides its members with stronger buying power and an extensive array of advertising, educational, online marketing and financial programs and services. With more than 1,200 retail outlets in Canada, Cantrex Nationwide members produce over $2.5 billion in annual retail sales.

Since 2012, Cantrex Nationwide operates as an independent division of U.S.-based Nationwide Marketing Group, LLC. Together, the combined entity is the largest buying and marketing group of its kind in North America.

Objectives:

• Implement an e-commerce policy for its members’ suppliers, in line with best practices in North America
• Automate all invoicing and purchase financing operations
• Develop powerful cloud-based technological tools, tailored to the needs of its members and their suppliers

Our solutions:

• Deployment of the electronic invoice with suppliers and financial institutions
• EDI and B2B e-commerce integration into Cantrex Nationwide’s enterprise management system
• Development and implementation of various cloud-based tailored solutions for members and their suppliers:
  • Electronic invoice presentment and payment platform (EIPP)
  • Promotional and cash back platform for trade shows (OMS Showtime)
  • Electronic purchase order and product information system (EPO/PIM)

What they say about us: “Deblecx is a long-standing strategic partner in the deployment of our digital transformation”

“Our mission is to help our members grow and prosper in an ever-changing marketplace by delivering innovative, high-performance programs designed around retail market trends.

For over a decade, Deblecx has been helping us achieve this goal by implementing scalable and technology-advanced B2B e-commerce solutions tailored to our needs and those of our members and their suppliers.

Their expertise and ability to understand our business processes and information systems to deploy effective technology tools are key to the success of our B2B integration projects”.

Daniel Choiniere
Managing Director, Information Technology

The company: Sonepar Canada is the largest privately-held B-to-B electrical products distributor and supplier of related safety and maintenance products and services. Sonepar Canada is represented in nine provinces by Dixon Electric, Gescan, Lumen, MGM Electric, Sesco, Texcan and Vallen, all locally managed, and operating over 110 offices under their distinctive brands.

Sonepar Canada is a member of the Sonepar Group, the world’s largest privately-held electrical distributor.

Objectives:

• Outsource some e-commerce functions for AS2 communications, unconventional EDI exchanges and more complex processes
• Integrate the Internet of Things into a purchase order automation project with smart equipment vending machines in factory

Our solutions:

• Integration of EDI and B2B e-commerce into Sonepar Canada’s enterprise management system
• Management of connections and integration of partners using the AS2 protocol
• Integration of high transaction volume partners with the AS2 protocol, a more cost-effective solution than Value-Added Network (VAN)
• Integration of payment notices (EDI 820 document), including data transformation and document routing in various divisions of the company
• Integration of the Internet of Things, including daily communication with smart vending machines, data interpretation and transformation, and purchase order automation (EDI 850 document) based on inventory levels

What they say about us: “We rely on Deblecx and give them full confidence to achieve high value B2B e-commerce mandates”

“We use Deblecx as an extension of our in-house team to deliver high-value B2B e-commerce mandates. Deblecx provides invaluable help in dealing with more complex processes thanks to their highly-developed expertise in B2B e-commerce and their robust and powerful technological tools. Their team of experts is extremely agile in deploying solutions tailored to our needs”.

Charles Maisieres
Director of e-commerce software development

The company: Ameublements Tanguay is a leader in the retail sale of furniture, household appliances and electronic products in the province of Quebec. The banner brings together 12 large stores throughout Eastern Quebec, in addition to a distribution center located in Quebec City. It employs over a thousand people and has annual sales of several hundred million dollars.

Ameublements Tanguay is a subsidiary of BMTC Group Inc.

Objectives:

• Implement an e-commerce policy for its suppliers in accordance with North American best practices
• Connect and exchange electronically with almost all of its suppliers to improve the efficiency of accounting, procurement and data management operations.
• Implement innovative digital solutions to improve its competitive positioning

Our solutions:

• Integration of EDI and B2B e-commerce into Ameublements Tanguay’s enterprise management system
• Integration of various e-commerce transactions with suppliers, including purchase orders, purchase order confirmations, advance shipping notices, invoices, payment remittance advice and inventory inquiry
• Development of cloud-based Web EDI modules for suppliers that do not have the necessary functionality in their enterprise management system
• Creation of a B2B electronic catalog on the cloud to allow suppliers to manage their products sold online on Ameublements Tanguay’s B2C web site

What they say about us: “For several years now, we have relied on the expertise and agility of Deblecx to support us in the deployment of our digital strategy to improve our competitive positioning”

“The retail market is evolving very rapidly and our digital positioning is an important issue to stay in the race. We use Deblecx to advise us on our digital strategy and deploy innovative solutions to improve customer experience and our competitive positioning.

Deblecx has a great expertise in the retail sector. It is connected with the major players in e-commerce, including digital storefronts and marketplaces, and is on the lookout for digital developments in the sector. We appreciate the superior service and agility of the team to deploy our various projects”.

Steve Thiboutot
IT Director

The company: Pneus Chartrand is a Quebec company specialized in the distribution of tires through Pneus Chartrand Distribution and Distribution Pneus Global, as wells as in the sale and installation of retail tires with 8 points of sale and services located on the territory of the south shore of Montreal, in the east of the island of Montreal and in Laval.

Objectives:

• Integrate and automate e-commerce in business processes to exchange with business partners and optimize operations
• Implement an automated manufacturers’ credit system on national account purchases (“claims system”)

Our solutions:

• Integration of EDI and B2B e-commerce into Pneus Chartrand’s enterprise management system
• Integration and deployment of e-commerce with the buying group and with some tire manufacturers for direct supply
• Integration and automation of the claims system, including the deployment of web services with manufacturers for credit applications and authorizations

What they say about us: “Deblecx brings valuable help in optimizing our business processes”

“For several years now, Deblecx has helped us improve our business processes by integrating e-commerce solutions that are efficient, economical and adapted to our needs.

Over the years, we have greatly reduced human intervention in data processing and improved information processing times, in addition to strengthening our relationship with our business partners. Deblecx brings a great added value in the optimization of our operations”.

Gaëtan Loyer
General Auditor

The company: A family business founded in 1989, Fromagerie Bergeron produces and sells delicious Gouda-type cheese with pride and passion.

In Quebec, Bergeron cheeses are available at all major food retailers as well as in most cheese shops and grocers. Fresh cheeses are distributed mainly in the Quebec City and Trois-Rivières area, as well as in Costco stores in Quebec City, Montreal, Drummondville and Trois-Rivières and surrounding areas. Outside Quebec, Real Canadian SuperStore, Metro, Food Basic, Walmart and Costco carry one or more of Bergeron cheeses depending on the region.

Objectives:

• Replace the e-commerce service provider to enhance the quality of service and reduce the transaction costs associated with VAN communications
• In a second phase, perform a smooth migration of electronic exchanges with its business partners as part of the project to implement a new enterprise management system

Our solutions:

• Integration of EDI and B2B e-commerce into Fromagerie Bergeron’s enterprise management system
• Transition to AS2 communications which are more economical
• Collaboration with Fromagerie Bergeron and the software company in the project to implement the new enterprise management system. Mapping and integration of electronic transactions for each of the business partners for a smooth and transparent migration.

What they say about us: “Deblecx has a strong e-commerce expertise in the food sector and offers high quality personalized service”

“Deblecx is attentive to our needs and offers a high quality service with a speed of execution.

We rely on Deblecx’s specialized expertise in the food sector to support us in our B2B integration projects and seamlessly migrate our various electronic transactions to our new enterprise management system”.

Sonia Tremblay
Controller